Frequently Asked Questions

I just purchased, but can’t find my members login details

Your membership login information has been sent to you via a welcome email. Please ensure it hasn't been blocked as spam or diverted to your junk mail. Once you find it, remember to add our email address to your 'safe senders' list for future correspondence.

What is your return policy?

For digital products, we offer a 60-day money-back guarantee. For returns of physical products, please get in touch with us here.

How long will it take for my order to get to me?

Digital purchases are instantly available post-purchase and are also emailed to you. You might want to check your promotions folder to ensure your login details haven't been misplaced there.

For physical items, processing takes three to five business days. Following this, our fulfillment company will dispatch your order and send you a tracking link via email within three business days.

Note: There's a possibility that this email could land in your spam or junk folder, depending on your email provider's settings.